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Communicate Like a Leader by Dianna Booher

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CHAPTER 14

Course-Correct Quickly After Bad Decisions

Power is nothing unless you can turn it into influence.

CONDOLEEZZA RICE, FORMER US SECRETARY OF STATE IN THE GEORGE W. BUSH ADMINISTRATION

Ever find yourself in an organization or on a team that’s struggling because of a leader’s poor decision? You sit back and reflect on the leader personally and wonder why a savvy, experienced, and ordinarily capable person could make such a dumb decision—one that wrecks a project or destroys the morale of so many people.

As a leader yourself, you may be scratching your head wondering the same thing about a past decision: Where did I go wrong? How did I miss the signs that this decision would sink the ship so fast? Analyze such situations—in your own organization ...

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