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Collaborative Communication Processes and Decision Making in Organizations

Book Description

Although organizational decision-making can be very complex, the understanding of technology applications is significant in not only determining the usefulness of virtual groups in organizations, but also in the designing of electronic collaborative activities. Collaborative Communication Processes and Decision Making in Organizations focuses on the role of technology in organizational decision-making processes and activities, providing academics and management teams with current research in the field of virtual teams in organizations. This publication is an essential resource for instructors and students of organization and group communication, and institutions that have networks of offices and employees in multiple geographical locations.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Editorial Advisory Board
  6. Preface
    1. INTRODUCTION
  7. Acknowledgment
  8. Section 1: E-Collaboration Tools
    1. Chapter 1: Communicative Changes Associated with Repeated Use of Electronic Meeting Systems for Decision-Making Tasks
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. EXTENDING THE PROCESS MODEL
      5. METHODS
      6. RESULTS
      7. DISCUSSION
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
    2. Chapter 2: Enterprise Knowledge Preservation and Management
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ENTERPISE KNOWLEDGE GENERATION, CAPTURING AND MINING
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    3. Chapter 3: Replacing Proprietary Software with Open Source Software
      1. ABSTRACT
      2. INTRODUCTION
      3. INTER-ORGANIZATIONAL INFORMATION SYSTEM
      4. OPEN SOURCE SOFTWARE
      5. IMPLICATIONS OF OPEN SOURCE SOFTWARE DEPLOYMENT
      6. SUMMARY AND CONCLUSION
    4. Chapter 4: Fostering Social Innovation through E-Collaboration
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE ROLE OF E-COLLABORATION IN SOCIAL INNOVATION
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    5. Chapter 5: Theoretical Foundations of a CSCL Script in Persistent Virtual Worlds According to the Contemporary Learning Theories and Models
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. SOCIO-CULTURAL COLLABORATIVE PRINCIPLES WITH MEDIA SOURCES
      5. TEACHING MODELS
      6. VIRTUAL WORLDS (VWs): VIRTUAL ENVIRONMENTS (VEs)
      7. CATEGORIES OF VIRTUAL WORLDS AND E-EDUCATION
      8. A RATIONALE TO “TRANSFER THE KNOWLEDGE” IN VIRTUAL WORLDS
      9. RESEARCH METHODOLOGY
      10. THE DESCRIPTION OF A CASE STUDY
      11. DECISIONS FOR THE FORMATION AND CONSOLIDATION OF ACTION GROUPS
      12. THEORETICAL FOUNDATIONS AND DECISIONS PROCESSES OF THE PROPOSED CSCL MODEL IN VIRTUAL WORLDS
      13. DISCUSSION POINTS
      14. CONCLUSION
      15. FUTURE RESEARCH DIRECTIONS
  9. Section 2: Creating Effective Virtual Teams
    1. Chapter 6: Challenge and Complexity of Virtual Team Management
      1. ABSTRACT
      2. INTRODUCTION
      3. VIRTUAL TEAMS
      4. CHALLENGES
      5. STRUCTURE
      6. STEPS
      7. INTERVENTIONS
      8. BEST PRACTICES
      9. BUILDING VIRTUAL TEAMS
      10. TRUST
      11. DECISION PROCESS
      12. LEADERSHIP ROLES
      13. EMPOWERMENT AND PERFORMANCE
      14. FUTURE OUTLOOK AND RESEARCH DIRECTIONS
      15. CONCLUSION
    2. Chapter 7: Managing Effectively in Virtual Work Contexts
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. FINDINGS
    3. Chapter 8: Leadership in Globally Distributed Virtual Teams
      1. ABSTRACT
      2. INTRODUCTION
      3. CHALLENGES OF VIRTUAL TEAMWORK
      4. THE ROLE OF TEAM LEADERS IN ADDRESSING CHALLENGES
      5. STRATEGIES FOR EFFECTIVE INFORMATION EXCHANGE IN GLOBALLY DISTRIBUTED VIRTUAL TEAMS
      6. STRATEGIES FOR ESTABLISHING TRUST IN GLOBALLY DISTRIBUTED VIRTUAL TEAMS
      7. CONCLUSION
    4. Chapter 9: Technology Imperative in Managerial Decision-Making
      1. ABSTRACT
      2. INTRODUCTION
      3. FUTURE RESEARCH DIRECTIONS
      4. CONCLUSION
    5. Chapter 10: Leading Global Virtual Teams
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CHALLENGES IN IMPLEMENTING SHARED LEADERSHIP
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
    6. Chapter 11: Promoting Critical Thinking in Virtual Teams
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. PROMOTING CRITICAL THINKING IN VIRTUAL TEAMS
      5. SOLUTIONS AND RECOMMENDATIONS
      6. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
      7. FUTURE RESEARCH
  10. Section 3: Collaboration and Decision Making in Organizations
    1. Chapter 12: Electronic Collaboration in Strategic Decısıon-Makıng Processes
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CONCLUSION
      5. FUTURE RESEARCH DIRECTIONS
    2. Chapter 13: Mobile Phone Usage in Organizational Communication and Decision-Making
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW AND RESEARCH QUESTIONS
      4. METHOD
      5. FINDINGS
      6. DISCUSSION AND PRACTICAL RECOMMENDATIONS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
    3. Chapter 14: Decision Making and Decision Support Within New Product Development
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ATTRIBUTES OF DECISIONS IN NEW PRODUCT DEVELOPMENT (NPD)
      5. ANALYSIS OF CASE STUDIES
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
    4. Chapter 15: Decision-Making in Organizations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. MAIN FOCUS OF THE CHAPTER
      5. ISSUES AND PROBLEMS
      6. SOLUTIONS
      7. LIMITATIONS
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
      10. APPENDIX A
      11. APPENDIX B
      12. APPENDIX C
      13. APPENDIX D
    5. Chapter 16: Promoting Critical Thinking in Virtual Teams
      1. ABSTRACT
      2. INTRODUCTION
      3. THE CHALLENGES OF VIRTUAL TEAMS THINKING CRITICALLY
      4. FUTURE RESEARCH DIRECTIONS
      5. CONCLUSION
  11. Compilation of References
  12. About the Contributors