Negotiation: Taking Skillful Conversations to the Next Level

Leaders are called upon every day to negotiate something: budgets, goals, resources, or some other issue. So, negotiation is not just about making some high-level deal or providing a solution to a hotly disputed issue. People in flattened organizations need to influence one another and come to some kind of negotiated agreement on just about everything. In this respect, negotiation is similar to holding a skillful conversation—it’s about managing relationships and moving forward to resolve a situation in a mutually successful way.

In a negotiation, it’s important to gather as much information as possible ahead of time. The more prepared you are and the more knowledge you have about the ...

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