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Coaching the Team at Work by David Clutterbuck

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CHAPTER FOURCoaching the learning team

“The ability to learn faster than your competitors may be the only sustainable competitive advantage” | Arie de Geus, Shell

“Learning should be in the service of action, not simply discovery or insight.” I Chris Argyris1

Team learning is a key component of organizational learning. It simply isn’t possible for the organization as a whole to learn if the teams within it aren’t developing new knowledge and skills, and sharing these new resources with each other. I quoted Peter Senge in the Introduction, decrying the emphasis on individual learning in most organizations, and maintaining that the team is the crucial unit at which organizational learning takes place. Harvard University researcher Amy Edmondson, ...

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