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Coaching the Team at Work by David Clutterbuck

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CHAPTER TWODefining the team

“Some teams work hard, have fun and get the job done. Other teams are miserable and ineffective, despite the fact that all the team members are working twice as hard as normal. Why is this?” I Max Landsberg in The Tao of Coaching

Behavioural scientists and others have been fascinated by the nature of teams for over a century and many of the most famous social experiments, such as the Hawthorne project,1 have been aimed at creating insight into the processes that make teams effective and ineffective. From the perspective of the coach, understanding the fundamental dynamics, both of teams in general and of the teams with which they or their clients work, is an important part of the knowledge and skills set. This chapter ...

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