Table of Contents
Investing in the Real Resources
1 Getting Results Is All About You
Cultivate the 10 Values of a Successful StaffCoach™
What You Value Impacts Your Team
Exercise: Tracing Your Personal Values History
Five Insights of High-Performance Coaches
2 The Five-Step StaffCoaching™ Model
Coaching Is a Performance Process
Steps in the StaffCoach Model to Maximize Potential
Know Your Employees’ Character and Capabilities: Four Effective Techniques
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