Chapter 8

Steps in the Coaching Process

Most coaches consciously follow a series of activities designed to move the client forward. Although coaches will skip around in response to the client's situation and statements, they do follow a basic process. This chapter will cover the steps in the coaching process. It looks at the change process from the perspective of the coach and what the coach does to facilitate change; this differs from the phases of change (presented in Chapter Five), which take the perspective of the client.

STEP 1: ENTERING THE ENVIRONMENT AND CONTRACTING (WEEK 1)

The coaching process begins with either the client or the manager looking to help the client grow as a leader. A member of management, often the human resource manager, ...

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