CHAPTER 1: WHAT IS COACHING?

In this chapter I provide you with:

• A definition of coaching and how this is different to training, counselling and mentoring.

• An overview of the benefits of coaching.

• An illustration of where coaching may be useful for you.

• An overview of how coaching is linked to performance management.

Too much to do, too little time

Marvin was struggling. Although an experienced IT manager, he was new to the organisation. He had inherited a department consisting of a mixture of ‘old hands’ as well as several graduates and project managers who, like himself, were new to the organisation. The business had an aggressive agenda for change encompassing several major IT projects. The trouble was, although everyone had ...

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