PREFACE
This book is intended to provide IT managers with practical advice and tips on how to create a coaching environment in their department.
Coaching is a powerful tool to create high performance in all IT teams. Fortune magazine found that, asked for a conservative estimate of the monetary payoff from coaching, managers who had been coached described an average return of more than $100,000, or about six times what the coaching cost them in time, money and effort.
Coaching is a forward-focused activity. It helps people improve their performance and enhance the quality of their work. Plus, it is a skill that is readily usable by all. It is a set of behaviours that you can adopt during a five-minute chat with a colleague, in a direct report, ...
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