CHAPTER

2

Coaching as an Ongoing Responsibility

Managers, Supervisors, and Team Leaders know that people are their most appreciable asset. In coaching your employees or team members, your intent is to increase the worth of your organization’s human capital. As a good coach, you are a watcher, using your observational skills to determine the gap between employee performance and potential and to close that gap by developing your employees’ full capability. After all, you know that as these gaps are closed and your employees fully develop their abilities, they could assume some of your responsibilities, freeing you to work on more visionary projects. In today’s lean organizations, managers who don’t look for and coach their employees to their fullest ...

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