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Coaching, 3rd Edition

Book Description

Coaching: Evoking Excellence in Others is an insightful, thought-provoking guide that dissects the art and science of coaching.

Beginning with theories, concepts and models, the book moves on to consider rigorous methods of practice and self-observation in a relationship of mutual trust, respect and freedom of expression. It will probe you to rethink how you relate to your clients and your staff, how you produce long-term excellent performance in yourself and how you can become more effective in helping others to achieve their goals

This third edition includes a new chapter on communication and a new central case study that runs throughout the book to illustrate the impact of the themes and concepts discussed in the book.

Coaching, 3rd edition is a rich learning resource guide for new and experienced coaches who want to challenge their methods of partnering with clients. It is also an inspiring guide for training managers and leaders, human resource development managers and general managers who want to develop their teams.

Table of Contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright
  5. Dedication
  6. Contents
  7. Foreword
  8. Preface to the Third Edition
  9. Preface
    1. How to Use This Book
    2. Limits of the Text
  10. Acknowledgments
  11. Orientation
  12. Introduction
  13. 1. The Foundation for Coaching
    1. Why Coaching Now?
    2. What Is Coaching?
    3. Operating Principles of Coaching
  14. 2. Basic Principles
    1. What Is a Human Being?
    2. Language, Observation, and Assessment
  15. 3. The Flow of Coaching
    1. Stage One: Relationship
    2. Stage Two: Openings
    3. Stage Three: Assessment
    4. Stage Four: Enrollment
    5. Stage Five: Coaching Itself
  16. 4. The Coaching Relationship
    1. Mutual Trust
    2. Mutual Respect
    3. Mutual Freedom of Expression
  17. 5. Openings
    1. Habits
    2. Social Identity
    3. Openings
  18. 6. Assessment Models
    1. Model One: Five Elements Model
    2. Model Two: Domains of Competence
    3. Model Three: Components of Satisfaction and Effectiveness
    4. Using These Models
    5. Applications of the Models to Our Case
  19. 7. How Things Really Get Done
    1. Speech Act Theory
    2. Requests
    3. Promises
    4. Offers
    5. Assertions
    6. Assessments
    7. Declarations
    8. Conversation for Relationship
    9. Conversation for Possibilities
    10. Conversation for Action
  20. 8. Enrollment
  21. 9. Coaching Conversations
    1. Types of Conversation
    2. Type One: Single Conversations
    3. Type Two: Several Conversations
    4. Type Three
    5. Assessment Exercise
    6. Self-Observation Exercise
    7. Practice Exercise
  22. 10. Stuck
    1. Client Being Stuck
    2. Program Being Stuck
  23. 11. Getting in Condition for Change
    1. What’s Necessary for Change
    2. Assessing the Client’s Readiness
    3. What To Do with What You Find
  24. 12. Track Two: Working with Ourselves
    1. Truing Questions
    2. Self-Development Process for Coaches: Skills and Qualities
    3. The Process: Working with Yourself
    4. The Process: An Example
    5. Definitions
    6. How Bob Turned Out
  25. Conclusion
  26. Appendix A: Self-Observations
  27. Appendix B: Practices
  28. Bibliography
  29. About the Author
  30. Index