TIP 74

TURN COMPLAINTS INTO REQUESTS

       Depend upon it, said he, that if a man talks of his misfortunes there is something in them that is not disagreeable to him.

AS QUOTED IN JAMES BOSWELL’S BIOGRAPHY, THE LIFE OF SAMUEL JOHNSON

No one is attractive when complaining. No one—not even you, my dear. If you are serious about attracting success, you are going to have to give up complaining. Let’s face the facts. Do you enjoy listening to someone complain? I didn’t think so. Then what makes your complaints more interesting? Nothing. Next time someone is complaining, look at his or her face. Is he or she attractive? You get the point. While some mutual complaining can be satisfying at some level, it is rarely productive and is generally a ...

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