Phase 2, Discovery, is my favorite part of every project. It is where facts meet perceptions, energy is created, a new perspective and understanding emerges, and the group becomes an effective team. In most projects, team members come together with a valid yet incomplete understanding of the current state. Each person holds his or her understanding with great conviction—it appears to be the “truth.” The team facilitator’s role is to productively channel the energy as a new “truth” emerges. The underlying feel of this stage is joint learning.
What’s Happening at Phase 2?
For the Project—Discovery
The purpose of the discovery phase ...