Who Should Read This Book

The intended audience for this book is for owners of a small to medium-sized business. The reader may have some technical experience, or none at all. This book is not intended for someone with a deep technical background.

If you are the manager of a company, but not necessarily the technical person, you may benefit from reading the process chapters and working with your technical staff to ensure that they review and read the entire book.

Overall, if you are a small business owner, you, too, will likely want to read the book in its entirety.

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