Chapter 3

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The CMMI Concept

It must be remembered that there is nothing more difficult to plan, more uncertain of success, nor more dangerous to manage than the creation of a new order of things. For the initiator has the enmity of all who would profit by the preservation of the old institutions, and merely lukewarm defenders in those who would gain by the new order.

Machiavelli, The Prince (1513)

In this age, which believes that there is a short cut to everything, the greatest lesson to be learned is that the most difficult way is, in the long run, the easiest.

Henry Miller, The Books in My Life (1957)

The implementation of continuous improvement ...

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