Process and Product Quality Assurance: A Support Process Area at Maturity Level 2
Purpose
The purpose of Process and Product Quality Assurance (PPQA) is to provide staff and management with objective insight into processes and associated work products.
Tip
PPQA is often referred to as the “eyes and ears” of the organization. It provides the insights needed so that the organization can determine whether its policies, practices, and processes are being followed; whether they are effective; and whether the work products meet the needs of the organization or project.
Introductory Notes
The Process and Product Quality Assurance process area involves the following activities:
• Objectively evaluating performed processes and work products against ...
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