Organizational Process Performance: A Process Management Process Area at Maturity Level 4

Purpose

The purpose of Organizational Process Performance (OPP) is to establish and maintain a quantitative understanding of the performance of selected processes in the organization’s set of standard processes in support of achieving quality and process performance objectives, and to provide process performance data, baselines, and models to quantitatively manage the organization’s projects.

Hint

OPP establishes assets for use by projects (QPM and CAR) and the organization (OPM). Consult these PAs to better understand which roles these assets play. This understanding, as well as your business objectives and project needs, will help you design appropriate ...

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