Index

A

Above-the-line planning, 38–39

Acceptance-building, 111

Achievable/attainable goals, 134, 229

Acquisition constellation, 47, 220

Acting like natives, 111–112

Action-Focused Assessment (Kasse), 151

Actions, 14, 106

Activities

defining common, 9

lead time, 215

participants with useful perspective on, 76

Adoptability pilots, 192

Adopter Analysis approach, 81

early adopter, 193, 195

early majority, 194, 195

innovator, 193, 195

laggard, 194, 195

late majority, 194, 195

Adoption, 148, 252, 254, 257

Adoption Commitment curve, 68–70, 85, 205

categorizing transition mechanisms by, 212–214

Satir Model and, 206

transition mechanisms, 211

Adoption diffusion measurement, establishing events, 258–261

Adoption population for pilot projects, 192–195 ...

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