Chapter 5A Decision-Based Life Cycle For Improvement

You may wonder why, with all the various approaches to process improvement, we’re adding another. Not surprisingly, we actually have different, but similar, reasons.

SuZ: I’ve always been a “try before you buy” consumer. Most process improvement life cycles I’ve used or read about make the assumption that you’re ready to dive right in and “buy” both the concepts of the model they’re using and their approach to dealing with the main issues we talked about in Part I. I don’t believe that’s always the best way to approach process improvement. So the life cycle presented here, called DLI, lightens the load on up-front investment in infrastructure so that you can try process improvement with your ...

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