CMMI: Guidelines for Process Integration and Product Improvement, Second Edition

Chapter . Organizational Process Performance: A Process Management Process Area at Maturity Level 4

Purpose

The purpose of Organizational Process Performance (OPP) is to establish and maintain a quantitative understanding of the performance of the organization’s set of standard processes in support of quality and process-performance objectives, and to provide the process-performance data, baselines, and models to quantitatively manage the organization’s projects.

Tip

QPM and OPP are tightly coupled process areas. An organization seeking to implement one of these should implement both of them.

X-Ref

The concept of “common measures” is further described in OPD SP 1.4.

Introductory Notes

Process performance is a measure of the actual results achieved by ...