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CMMI for Services: Guidelines for Superior Service by Sandy Shrum, Brandon L. Buteau, Eileen C. Forrester

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Appendix A. References

Ahern 2005 Ahern, Dennis M.; Armstrong, Jim; Clouse, Aaron; Ferguson, Jack R.; Hayes, Will; & Nidiffer, Kenneth E. CMMI SCAMPI Distilled: Appraisals for Process Improvement. Boston, MA: Addison-Wesley, 2005.

Anderson 2008 Anderson, David; Dalton, Jeff; Glazer, Hillel; Konrad, Mike; and Shrum, Sandy. CMMI or Agile: Why Not Embrace Both! (CMU/SEI-2008-TN-003). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, November 2008. www.sei.cmu.edu/library/abstracts/reports/08tn003.cfm.

Bernard 2005 Bernard, Tom; Gallagher, Brian; Bate, Roger; & Wilson, Hal. CMMI Acquisition Module, Version 1.1. (CMU/SEI-2005-TR-011, ADA441245). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, ...

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