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CMDB Systems by Dan Twing, Rick Sturm, Dennis Drogseth

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Appendix B

Sample Request for Product Information

Introduction

The following questions are taken from prior research used to evaluate CMDB System-relevant offerings. They are optimized to support use-case requirements as discussed in this book. This form is intended as a useful departure point for assessing and comparing multiple vendor offerings. As a general rule, when multiple-choice options apply, the vendor should “select all.” This questionnaire can be used either as a form or as a guide for vendor interviews. The sections targeted at discussion are similarly designed for interviews based on topical concerns addressed in the preceding questions.

Distinguishing Product Features

Please enter a brief description of the top five (5) to ...

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