A Tiered Road Map for Going Forward
Creating a tiered road map for your CMDB System requires both looking backward at where you've been and looking forward to where you want to go. This chapter focuses on critical areas for building a single cohesive three-tiered road map looking out at 6-month, 12-month, and 2-year intervals.
Any strategic IT initiative will require a long-term commitment with a sustained focus. This is certainly true of a CMDB System initiative, where a growing set of stakeholders must learn how to work together to optimize benefits. ...