Chapter 10

Developing a Project Plan

From Metrics to Requirements and Beyond

Abstract

While your CMDB System initiative shouldn't be viewed, strictly speaking, as a “project” with a set beginning, middle, and end, you will still need to start by creating a plan that can provide a foundation for the evolving system. This means establishing general metrics and developing those into more granular metrics and requirements. Understanding these metrics and requirements not only is important for going forward with selecting a technology and the right phase one team but also will provide a foundation for developing the three-tiered road map in step seven of the Eight-Step Ladder to CMDB System Success.

Keywords

metrics

requirements

scope

efficiency ...

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