Chapter 8

Making Your Initial Assessment Work

Abstract

It isn't enough to know what you'd like to achieve with a CMDB to reach your goals. You also need to know what problems to look out for. This section identifies key challenges for CMDB deployments in more detail as preparation for defining your key phase one requirements.

Keywords

communications plan

stakeholder

expectations

toolset sprawl

data ownership

interviews

u08-01-9780128012659

Up to this point, this book has focused on critical background insights needed to address almost every rung of the Eight-Step Ladder to CMDB System Success. We've looked at what a CMDB System is and what it can be technologically. ...

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