Book description
CMDB Systems: Making Change Work in the Age of Cloud and Agile shows you how an integrated database across all areas of an organization’s information system can help make organizations more efficient reduce challenges during change management and reduce total cost of ownership (TCO). In addition, this valuable reference provides guidelines that will enable you to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. Drawing upon extensive experience and using illustrative real world examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss:
- Unique insights from extensive industry exposure, research and consulting on the evolution of CMDB/CMS technology and ongoing dialog with the vendor community in terms of current and future CMDB/CMS design and plans
- Proven and structured best practices for CMDB deployments
- Clear and documented insights into the impacts of cloud computing and other advances on CMDB/CMS futures
- Discover unique insights from industry experts who consult on the evolution of CMDB/CMS technology and will show you the steps needed to successfully plan, design and implement CMDB
- Covers related use-cases from retail, manufacturing and financial verticals from real-world CMDB deployments
- Provides structured best practices for CMDB deployments
- Discusses how CMDB adoption can lower total cost of ownership, increase efficiency and optimize the IT enterprise
Table of contents
- Cover image
- Title page
- Table of Contents
- Copyright
- Preface
- Introduction: How to Use This Book
- About the Authors
- Acknowledgments
- Section 1: Failure is Not an Option
-
Section 2: The Basics
- Chapter 3: CMDB System Foundations
-
Chapter 4: CMDB System Deployment Stages: An Eight-Step Ladder to Success
- Abstract
- Standing in the Middle of the Storm
- What About “People?”
- A Closer Look at the Third Vector
- Climbing the Eight-Step Ladder to CMDB System Success
- Step one: Define Your Objectives and Consider Your Resources
- Step Two: Technology, Process, and Organizational Audit
- Step Three: Evolutionary or Maturity-Level Assessment
- Step Four: Define Your Requirements, Architecture, and Metrics
- Step Five: Technology Selection
- Step Six: Addressing Critical Issues and Gating Factors
- Step Seven: Developing a Three-Tiered Roadmap for Immediate and Future Deployments
- Step Eight: Review Progress and Milestones
- Summary Takeaways
-
Section 3: Awareness and Goals
-
Chapter 5: IT in Transformation: What's Going On and Where Does That Leave the CMDB?
- Abstract
- How Has the Model for IT Changed?
- What Does It Mean for IT to “Show Value”?
- Looking Ahead
- Cloud and the Extended Enterprise
- Data Sharing and the Extended Enterprise
- Agile and Mobile: Changing Dimensions in CMDB System Possibilities
- Business Service Management (BSM): IT and Business Alignment and Its Dramatic Implications for CMDB Systems
- The Move to a Cross Domain IT Organization— And Why It's More Needed (and Real) Than Ever
- Is ITIL Enjoying a Rebirth as Another “New Trend”?
- Given All This, and More, Are CMDB Systems a Reemerging or an Aging Trend?
- Wrapping Up
- Summary Takeaways
- Chapter 6: Getting Your Executive Team on Board: How to Sell CMDB to Your Organization
- Chapter 7: CMDB System Use Cases: Carving Out the Right Place to Start
-
Chapter 8: Making Your Initial Assessment Work
- Abstract
- Whom Should You Talk To and What Should You Ask Them?
- What Are You Solving For?
- Toolset Issues: Sprawl, Redundancy, Possessiveness, and Mistrust
- Inventory, Data Quality, and Issues
- Data: Power, Possession, and Ownership
- Process Issues
- Communication
- Communication: Vehicles and Approaches
- Use-case Audits
- Pulling It All Together
- Summary Takeaways
-
Chapter 9: Maturity and Readiness: A Four-Phase Evolutionary Assessment
- Abstract
- Cyclical and Opportunistic
- IT Organizational Evolution: A Closer Look
- The Four Stages of IT Maturity: A Closer Look
- Reactive Infrastructure Management
- Active Operational Management
- Proactive Service-Oriented Management
- Dynamic Business-Driven Management
- Salient Trends to Watch Across the Four Stages
- Summary Takeaways
-
Chapter 5: IT in Transformation: What's Going On and Where Does That Leave the CMDB?
- Section 4: Moving Forward
-
Section 5: Running Your Project
- Chapter 13: Closing the Gap: Fine-Tuning Before Full Deployment
-
Chapter 14: A Tiered Road Map for Going Forward
- Abstract
- Core Road Map Ingredients
- One Case Example: Acme Financial Services Corporation's Three-Tiered Road Map
- Initial Summary and Analysis
- An Overview Graphic of Acme Financial Services Corporation's Three-Tiered Road Map
- 6-Month Road Map for Acme Corporation
- 12-Month Road Map for Acme Financial Services
- 2-Year Road Map at Acme Financial Services
- Wrapping Up
- Summary Takeaways
-
Chapter 15: The CMDB System Moves to Cloud and Beyond!
- Abstract
- Progress and Benefits
- Issues and Advice
- Future Directions and Plans
- What's Happening with the CMDB System Today and in the Future: Insights Gleaned from Four Key Research Projects
- The CMDB System as a Foundation for Service-Aware Asset Management
- The Move to the Cloud
- How ADDM Can Improve the “Journey to the Cloud”
- The CMDB/CMS, ADDM, Service Modeling and Advanced Operations Analytics
- DevOps and the CMDB System
- Summary Takeaways
- Appendix A: Glossary of Terms and Concepts
- Appendix B: Sample Request for Product Information
- Appendix C: Self-Assessment: What If You're Not Ready?
- Appendix D: Product Map
- Bibliography
- Index
Product information
- Title: CMDB Systems
- Author(s):
- Release date: March 2015
- Publisher(s): Morgan Kaufmann
- ISBN: 9780128013731
You might also like
book
Solutions Architect's Handbook - Second Edition
Third edition out now with coverage on Generative AI, clean architecture, edge computing, and more Key …
book
Building Secure and Reliable Systems
Can a system be considered truly reliable if it isn't fundamentally secure? Or can it be …
book
Solutions Architect's Handbook
From fundamentals and design patterns to the different strategies for creating secure and reliable architectures in …
book
Data Center Handbook, 2nd Edition
DATA CENTER HANDBOOK Written by 59 experts and reviewed by a seasoned technical advisory board, the …