Notes
1. Reason alone to stay at the InterContinental Geneva.
2. PhoCusWright and Akamai, “New Study Reveals the Impact of Travel Site Performance on Consumers,” June 14, 2010. www.akamai.com/html/about/press/releases/2010/press_061410.html.
3. Ibid.
4. Rich Miller, “When the Power Goes Out at Google,” Data Center Knowledge, March 8, 2010. www.datacenterknowledge.com/archives/2010/03/08/when-the-power-goes-out-at-google/.
5. Stephen Shankland, “Google Spotlights Data Center Inner Workings,” CNET News, May 30, 2008. http://news.cnet.com/8301-10784_3-9955184-7.html?part=rss&tag=feed&subj=NewsBlog.
6. Rich Miller, “Amazon: Networking Error Caused Cloud Outage,” Data Center Knowledge, April 29, 2011. www.datacenterknowledge.com/archives/2011/04/29/amazon-networking-error-caused-cloud-outage/.
7. John Ciancutti, “5 Lessons We’ve Learned Using AWS,” Netflix Tech Blog, December 16, 2010. http://techblog.netflix.com/2010/12/5-lessons-weve-learned-using-aws.html.
8. Jesse Robbins, “Creating Resiliency Through Destruction—LISA11,” December 7, 2011. www.slideshare.net/jesserobbins/ameday-creating-resiliency-through-destruction.
9. Om Malik, “Google Infrastructure Czar: Cloud Gets It Done,” GigaOM.com , April 12, 2011. http://gigaom.com/2011/04/12/google-infrastructure-czar-cloud-is-about-getting-it-done/.
10. Ibid.
11. Sam Johnston, conversation with the author, January 25, 2012.
12. Simson Garfinkel, “History’s Worst Software Bugs,” Wired, August 5, 2011, www.wired.com/software/coolapps/news/2005/11/69355?currentPage=all ...
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