Acknowledgments

A book like this owes so much to so many that it is impossible to fully trace the directed causal graph. First and foremost, however, I’d like to thank the wonderful team at John Wiley & Sons, Inc. Sheck Cho, executive editor at Wiley, immediately saw the potential of this book and has been extremely professional, flexible, insightful, transparent, collaborative, and patient. I’d also like to thank the rest of the terrific Wiley team, especially Natasha Andrews-Noel, Stacey Rivera, and Helen Cho, who helped make this book a reality. Thanks to Bennett Ruiz of AT&T, Barrie Sosinsky, and Hunter Muller of HMG Strategy for helping make the connection with Wiley. And thanks to Zick Rubin and Brenda Ulrich at the Law Office of Zick Rubin, who were both knowledgeable and responsive.

I believe that a book such as this is immeasurably enriched by data. Beyond the extensive references, thanks are particularly due Greg Orelind of Alexa, who kindly permitted the use of the Alexa pageview data illustrating demand variability; Marty Kagan and Greg Unrein of Cedexis for HTTP response time data; Ali Kafel and Dave Connolly of Sonus Networks; Stephan Beckert and Olivia Vandenbussche of TeleGeography; and James Miller of the FCC.

The usual disclaimers apply; I take full responsibility for any errors, which, sadly, have a nonzero probability of existing in a book of this scope.

Any delineation of the main causal path of events leading to my involvement in the cloud would have to include ...

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