Chapter Six
Bridge Builder 5: Facilitate Change Readiness
OnPoint Consulting’s research on strategy execution identified ten factors that enable an organization to effectively execute initiatives and plans. The ability to manage change is one of these critical factors. (You may recall that it’s the first of our “Five Bridges” that keep the strategy execution gap from forming—and enable a company to close it if it does form.) And it is a top priority on almost every list of organizational and leadership success factors.
Yet, despite the amount of time and money that have been invested in educating organizations and training leaders in the tools and skills to manage change, results have been uneven at best. The very public problems at General ...