Acknowledgments
I’m grateful to many people for their help and support during the writing of this book. In particular I’d like to thank:
My partners Jennifer Forgie, who was the lead on the Execution Gap study and was instrumental in shaping the content of this book, and Darleen Derosa, whose suggestions and feedback were invaluable in helping refine and focus the chapters.
The people who deal with execution day-to-day and so generously shared their stories of success and failure: Anne Arni, Lee Bellarmino, Ken Berstein, Vicki Cansler, Nora Choi-Lee, Mary Eckenrod, Mike Festo, Harold Fink, Bernie Flynn, Tom Green, David Holland, Stan Hubbard, Marc Kaplan, Debbie Krauthiem, Mark Miller, Joe Napolitano, Kathi Saccullo, Steve Schloss, Joost ...
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