Closing the Execution Gap: How Great Leaders and Their Companies Get Results

The Bottom Line

Execution, especially of large-scale strategic initiatives, frequently requires a change in behavior on the part of those who you depend on to successfully deliver the expected results. Most leaders would agree that change is ubiquitous and the need to effectively manage change is required if we want to get anything done. Yet, despite all the effort and resources that have been devoted to improving how well change is managed, managers and organizations still get poor marks in this area.

However, another change management process or program is probably not the solution. Change is made one person at a time, and our research, as well as the research of others, points to leader behavior as the key to effectively managing change. ...