The Bottom Line

The brain is a complex organ, and decision making is a complex activity that uses many individual mental processes. In addition, many of these processes compete for dominance, and the quality of our decisions is determined by which ones win out. Awareness of this complexity and the many processes that are involved, in and of itself, increases the probability that you will monitor your reactions and choices to check that you are not just making choices based on a bias or taking a familiar action that has been reinforced by experience.
However, you can do three additional things to improve the quality of the decisions both you and members of your team make. First, make sure that people closest to the action are making the decisions. ...

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