Closed Loop Lifecycle Planning: A Complete Guide to Managing Your PC Fleet

Chapter 23. Management Tools

Introduction

In the same way that access devices are becoming more diverse and available to end users, tools to manage the access devices are experiencing a similar expansion of capabilities. Management tools combined with the growing diverse population of access devices will likely change the way in which lifecycle management is delivered across the enterprise in the future. And that “future” is probably near term rather than long term. Remember, not that long ago CDs were the sole media end users and deployment teams used to support deployment and image-management updates.

Today’s robust software-management tools had their origin in the basic help desk and asset-management deliverables. Desk-side support became ...