Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks

Acknowledgments

I would like to thank the magnificent team at Que Publishing for their assistance and support throughout the development, writing, editing, and designing of the book.

I want to give a special thank you to my editor, Katherine Bull, for her unwavering enthusiasm for the book. Her guidance and support were invaluable through the whole process.

I also want to thank Andy Beaster, my production editor; Anne Jones, who designed my cover; and San Dee Phillips, my copy editor—you helped bring the book to life.

I am grateful to Kami Watson Huyse for her technical insights and ongoing championing of this book. She believed in Civility in the Digital Age long before a single word was written and continues to be a driving force in helping ...