8. Into the Trenches: Conflict Resolution Skills and Strategies
Could This Dispute Have Been Managed Better and Possibly Even Avoided?
Miami, Florida television station WPLG Local 10 couldn’t have imagined what it was getting into when, in late August 2012, its local news website producer posted a slideshow titled “What the Force???: Most bizarre Star Wars Convention sightings” on its site, featuring photos accompanied by ridiculing captions of a Star Wars convention that took place earlier the same month. The images, which showed conference attendees in costume, featured captions such as “Being a Star Wars geek pretty much means you’ll get no lovin’...being a Star Wars geek that wears these pajamas guarantees it” and “Dateless men for as far ...
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