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Citrix XenDesktop 5.6 Cookbook by Gaspare A. Silvestri

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Installing and configuring XenDesktop Collector

In some situations, even an expert IT system administrator could not be capable of understanding a problem during the log collection and analysis activities. In this case, the vendor support could be the only way to solve the problem. Citrix offers the IT professionals a log collector software, which can directly upload the required information to the support working team. This is the XenDesktop Collector program.

Getting ready

Citrix XenDesktop Collector is a part of the XenDesktop 5.6 Feature Pack 1; so, you need to download it from your MyCitrix account in this specific section. It's a ZIP archive which contains two setups in the form of an MSI package, for both 32- and 64-bit operating system versions. ...

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