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Citrix® XenApp™ Platinum Edition for Windows: The Official Guide by Steve Kaplan, Tim Reeser, Brian Casselman, Alan Wood

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CHAPTER 7Building a ProjectPlan for Managing andDeploying Citrix XenAppPlatinum Edition

After the project plan, architecture, and design are complete, the implementation begins. Project management is a key element in successful execution. This chapter, while not attempting an in-depth discussion of such a large topic, covers certain elements crucial to an application delivery system implementation, including preparing for organizational change, executive sponsorship, project manager authority, stakeholder buy-in, project reporting and tracking, task assignment, project change control, scope creep, and timeline management. We show examples of how tools such as service-level agreements and help desk software can help you manage changes to the environment ...

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