Book description
- More than 180,000 organizations and 50 million users run Citrix software
Table of contents
- Cover Page
- Citrix® XenApp™ Platinum Edition for Windows: The Official Guide
- Copyright page
- ABOUT THE AUTHORS
- Contents
- FOREWORD
- ACKNOWLEDGMENTS
- INTRODUCTION
-
Part I Overview of Citrix Application Delivery Platform
-
1 Introducing the Citrix Application Delivery Platform Alternative
- On-demand Application Delivery
- Graphics-Intensive Application Virtualization
- Server-Side Application Virtualization
- Client-Side Application Virtualization
- Mainframe Model Similarities
- Benefits of an Enterprise Deployment of the Citrix Application Delivery Infrastructure
- On-demand Application Delivery Concerns
- Justification for On-demand Application Delivery
- Economic Savings Promoting an Application Delivery Infrastructure
- Business Pillars Driving On-demand Application Delivery
- Other Benefits of Application Delivery Infrastructure
- Application Delivery Platform Concerns
- Components of an Application Delivery Infrastructure
- Data Center
- Clients
- Wide Area Network Connectivity
- Designing an Enterprise Application Delivery Architecture
-
2 Citrix XenApp—Features and Technology
- XenApp and Microsoft Windows Terminal Services
- Simple or Complex IT Environments
- XenApp's Five Primary Areas of Extending Microsoft Windows Terminal Services
- Citrix XenApp Editions
- XenApp for XenDesktop
- New Features Available in all Editions of XenApp
- Quick Review of Previous Enhancements
- Citrix XenApp Platinum Edition
- Platform Choices
- Citrix Presentation Server for UNIX
- XenApp—Its All About the User Experience
- The Citrix Client Environment
- The XenApp User Desktop
- Connectivity
- Citrix Licensing
- The Shrink Wrap Method
- Easy Licensing
- Corporate Licensing
- Flex Licensing
- Subscription Advantage
-
1 Introducing the Citrix Application Delivery Platform Alternative
-
Part II Designing an Enterprise Citrix Solution
-
3 Preparing Your Organization for an Application Delivery Platform Implementation
- The Proof-of-Concept Pilot Program
- Starting with a Nonproduction Pilot Program
- Expanding to a Production Pilot Program
- The Feasibility Committee
- Project Scope
- Corporate Culture Considerations
- Political Considerations
- Finding an Executive Sponsor
- Justifying Citrix Financially
- The Project Planning Team
- Consultants
- The Project Definition Document
- Infrastructure Assessment
- The Application Environment
- The Hardware Environment
- The Data Center Environment
- The System Management Environment (SME)
- The Support Structure and Processes
- The Testing Environment
- Change Control Procedures
- The Training Environment
- The Windows Server Environment
- Network Architecture
- The Security Environment
- The Backup Environment
- The Printing Environment
- The Client Environment
- The Project Design Plan
- XenApp Design
- Windows Server Design
- Network Design
- Policies and Procedures Design
- Client Design
- Security Design
- General Implementation Design
-
4 Citrix Platform Data Center Architecture
- What Is a Data Center?
- Designing a Data Center Application Delivery Platform: Overall Considerations
- Facilities—Power, HVAC, Fire Suppression, and Physical Security
- Data Center Network Design
- Disaster Recovery and Business Continuity
- Outage Mitigation Strategies
- Offsite Data Storage
- Other Considerations in Data Center Design
- Legacy Hosting
- Rogue Servers and Applications
- Organizational Issues
-
5 The Client Environment
- Client Classifications
- Client Decisions—What to Buy?
- Thin Clients
- The Desktop—Otherwise Known as the PC
- Laptops and Mobile Devices
- Application Location—Do You Need Applications on the Client Devices?
- Simple
- Complex
- The Hybrid Environment
- Application Delivery—How Do Users Get to Their Applications?
- Publishing Individual Applications
- Publishing the Desktop
- Other Considerations
- Profiles
- Software Distribution and Server-Based Computing
- Local Peripherals
- Other Client Devices
-
6 Security, Monitoring, and Management
- The Nature of Security
- What Are You Trying to Protect?
- Security Design Technical Considerations
- Technical Measures
- Monitoring and Management—People, Processes, and Product
- Service-Level Agreements
- System Management Environment for Application Delivery Infrastructure
- Configuration Management
- Security Management
- Using Service-Level Agreements
- System Management Environment Architecture
-
7 Building a Project Plan for Managing and Deploying Citrix XenApp Platinum Edition
- Preparing for Organizational Change
- Establish a Need for the Application Delivery Center
- Create a Compelling Vision of the XenApp Environment
- Recruit Executive Support
- Communicate to All Stakeholders
- Build XenApp Momentum and Remove Obstacles
- Monitor the Progress
- Publicize Early Successes
- Expand the XenApp Environment
- Prepare for Future XenApp-Enabled Opportunities
- Causes of Project Failure
- Inadequate Preparation for Organizational Change
- Skipping Project Planning Steps
- Inadequate Planning
- Project Management
- Identify a Project Manager
- Put Together a Project Management Team
- Control Project Change
- Create a Project Implementation Plan
- Prepare for Implementation
- Start the Project
- Provide User Support
- Measure Success
- Proof-of-Concept Pilot Program
- Pilot Platform
- Application Selection
- Testing
- Expanding to a Production Pilot Program
- Assessing Performance
- Enterprise Rollout
- User Training During Rollout
- Expanding Service-Level Agreements
- Creating a Deployment Guide
- Creating Migration Databases
- Migrating Headquarters
- Planning for Remote Office Migration
- Remote Office Data Migration
- Remote Office Migration Teams
- Deployment Challenges
- Postproduction Management
- Measure User Satisfaction
- Rate Project Milestones
- Update the Budget
- Measure Application Delivery Center Benefits
- Publish Results
- Establish a Steering Committee
- Provide a Forum for Feedback "Outside the Box"
- Make Facts-Based Decisions on the Future Direction of Your Application Delivery Environment
- Establish a Server-Based Computing Lab
- Share Your Experiences
-
8 Disaster Recovery and Business Continuity
- The Ultimate Nacho
- Disaster Recovery vs. Business Continuity
- Recovery Time Objectives
- The Data Center Delivery Solution to Disaster Recovery and Business Continuity
- Application Delivery Business Continuity Design
- The CME Business Continuity Plan
- An Information Technology Plan to Meet Business Continuity Requirements
- Hot Backup Data Center Design
- Full Restoration Plan
- Documentation
- Maintenance of the Hot Backup Data Center
- Test of the Business-Continuity Plan
- Disaster-Recovery Service Providers
-
3 Preparing Your Organization for an Application Delivery Platform Implementation
-
Part III Installation and Configuration
-
9 Citrix XenApp with Application Streaming
- Citrix XenApp 4.5 with Feature Pack 1
- Citrix XenApp Licensing Overview
- Citrix License Server
- Preparing the IMA Data Store Environment
- Installation and Preparation of Microsoft SQL Server
- Citrix XenApp Installation
- Delivering Applications with Application Streaming
- Application Streaming Components
- Profiles: Not Just for Users Anymore
- Storing Profiles on a File Server
- Publishing a Streamed Application
- The Streaming Clients
-
10 Password Manager
- Password Manager Overview
- The Central Store
- The Password Manager Console
- The Password Manager Agent Software
- The Password Manager Service
- Password Manager Editions
- Planning a Deployment
- Choosing a Central Store Type
- Create an Active Directory Central Store
- Installing and Configuring the Password Manager Service
- Installing the Password Manager Console
- Installing and Configuring the Agent Software
- Password Manager Optional Features
- Account Self-Service
- Data Integrity
- Provisioning
- Credential Synchronization (Account Association)
- Password Manager's Hot Desktop Feature
- 11 Citrix Access Gateway Enterprise
-
12 Citrix EdgeSight for XenApp
- Citrix EdgeSight for XenApp Architecture
- EdgeSight for XenApp Design Considerations
- Citrix EdgeSight Licensing Overview
- Citrix EdgeSight SQL Licensing
- Citrix EdgeSight for XenApp
- Citrix EdgeSight for XenApp Server Installation Overview
- Citrix EdgeSight for XenApp Installation
- Citrix EdgeSight for XenApp Console
- Citrix EdgeSight for XenApp Usage
-
13 Application Installation and Configuration
- Application Strategies
- Application Features and Requirements
- Installing and Configuring Applications
- Using Add/Remove Programs
- Using Change User /Install
- The Application Installation Checklist
- XenApp's Application Isolation Environment
- Application Isolation 2.0—Application Streaming
- Application-Testing Procedure
- Component Testing
- System Testing
- Test Lists
- Pass or Fail Status
- Test Cycles
- The Production Deployment Process
- Sample Process Checklist for Application Deployment
- Mass Deployment
- Citrix Installation Manager Installation and Configuration
- Packaging Office 2003 for IM Deployment
- Packaging Applications Using the Packager
- Application Licensing
- Application Access and Security
- 14 Extending the Power of Platinum—Feature Pack 1
-
9 Citrix XenApp with Application Streaming
-
Part IV Delivery, Management, and Administration
-
15 Citrix XenApp Client Configuration and Deployment
- ICA Client Options for Application Access
- Which Client Do I Use?
- The Push or Pull Client Debate
- Citrix Web Clients
- Program Neighborhood Agent Client
- Program Neighborhood Client
- Program Neighborhood vs. Program Neighborhood Agent
- UNIX and Linux ICA Clients
- Macintosh Clients
- What's New in Windows Client 10.x?
- Performance Optimization of the ICA Clients
- SpeedScreen Technologies
- Optimizing ICA Connections
- Security on the ICA Client
- Connecting to a Server Through a Proxy Server
- Enabling Auto-Client Proxy Detection
- Using the ICA Win32/64 Clients with Citrix Secure Gateway and Citrix Access Gateway
- Configuring and Enabling ICA Clients for SSL and TLS
- Certificate Revocation List Checking
- Meeting FIPS 140 Security Requirements
- Enabling Smart Card Support
- Locking Down the ICA Client
- ICA and RDP Client Drive, Printer, and COM Port Mapping
-
16 Profiles, Policies, and Procedures
- User Profiles
- Windows Server Local Profiles
- Terminal Server–Specific Profiles
- Windows Server Mandatory Roaming Profiles
- Home Directories
- Group Policies
- The Group Policy Management Console
- Best Practices
- Implementing Different Group Policies for Users when They Log into a Terminal Server
- Limiting the Profile File Size
- Locking Down the Desktop
- Additional Policies Worth Mentioning
- Eliminating Inappropriate Application Features
- Change Control
-
17 Citrix Policies and Printing
- Windows Printing Explained
- The Windows Print Process
- The Citrix XenApp Server Print Architecture
- Redirected Client Printers
- Auto-created Network Printers
- Server Local Printers
- Network Considerations
- Managing and Maintaining Print Drivers
- The Printer Manufacturer Native Driver
- Microsoft Operating System Native Driver
- The Citrix Universal Print Driver
- Universal Printing
- Printer Driver Installation
- Driver Removal
- Driver Replication
- Client Printer Driver Compatibility
- Client Print Driver Mappings
- Print Driver Maintenance
- Printer Bandwidth Management
- Server-Level Bandwidth Setting
- Limiting Printing Bandwidth Through Policies
- Troubleshooting
- Service State
- Citrix Policy Problems
- Event Log Events
- Client Machine Issues
- Driver Issues
- Citrix Policies
- Policy Rules
- Limiting Access to Local Resources
- Controlling Application Availability
- Citrix Policy Best Practice
-
18 Ongoing Administration
- Scheduled Maintenance Activities
- Daily Maintenance Activities
- Weekly Maintenance Activities
- Monthly
- Quarterly
- Farm Monitoring
- Accessing Tests
- Modifying Test Settings
- Developing Custom Tests
- Monitoring Performance
- Resource Manager and Monitoring Tools
- Resource Manager
- Monitoring with Citrix EdgeSight
- Farm Management
- The Access Management Console (AMC) for XenApp Server
- Basic Troubleshooting Techniques
- Connections
- Shadowing Users
- Troubleshooting the SQL Data Store
- Troubleshooting IMA
- If the ODBC Connection Fails
- Other Common Problems
- Operations Support
-
15 Citrix XenApp Client Configuration and Deployment
- A XenApp on Windows Terminal Services: A Feature Analysis
- B XenApp Comparative Feature Matrix
- Index
Product information
- Title: Citrix XenApp Platinum Edition for Windows: The Official Guide, 4th Edition
- Author(s):
- Release date: May 2008
- Publisher(s): McGraw-Hill
- ISBN: 9780071545983
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