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Citrix® XenApp® 6.5 Expert Cookbook by Esther Barthel MSc

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Troubleshooting application launch errors

This recipe will show you how to troubleshoot some common application launch errors that are returned by the CWI.

How to do it...

To troubleshoot application launch errors, perform the following steps:

  1. Check if ActiveX Filtering is applied when Internet Explorer 9 and later versions are used on the Client Device.

    Note

    A small blue circle with a crossed line in it will be shown between the address bar and the refresh icon to indicate that ActiveX Filtering is actively applied to the site.

  2. Disable ActiveX Filtering (Tools | Active Filtering) and refresh the web page.
  3. Check if the client can resolve the XenApp server FQDN by using the following command:
    ping <ServerFQDN>
    
  4. Check if firewall rules are not blocking ...

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