Introduction

The goal of any book, this one included, is to provide a transport mechanism for the transfer of knowledge. The knowledge and information presented herein is meant not only to provide a basis for learning the Cisco Unity system but also to provide a somewhat comprehensive technical reference for future needs of Cisco Unity administrators. The lack of a comprehensive hardcopy resource for Cisco Unity systems provided a catalyst for the creation of this particular book.

Goals and Methods

The most important and somewhat obvious goal of this book is to provide you with a resource for learning how to administer a Cisco Unity system environment. This book will provide key areas and notes of interest. Also included are some things learned ...

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