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Cisco Unity Fundamentals by Brian Morgan, Moises Gonzalez

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Chapter 11. Unified Communications Backup and Utilities

This chapter discusses the recommended backup procedures and various system utilities of a Cisco Unity server. In addition, it explores the general troubleshooting techniques to help find root causes for Cisco Unity and Cisco PA issues.

Backing Up Cisco Unity Systems

Cisco Unity, whether in a VoiceMail-only or Unified Messaging setup, requires regular maintenance to ensure an efficiently running system. Knowing the proper backup procedures for Cisco Unity is an important component of the maintenance.

To benefit fully from this section, it is recommended that you have the following prerequisite skills and knowledge. (If you need a quick review, see the designated chapter, where you can find ...

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