This chapter provides an understanding of the basic troubleshooting concepts and provides a technical review and case studies based on typical issues encountered in today’s voice messaging system using Cisco Unity Connection. This overview consists of the following:
• Troubleshooting Techniques: Understand the concepts and procedures for effective troubleshooting to quickly resolve issues and problems.
• Case Studies: Provide a sample of typical case studies for issues reporting in a Cisco Unity Connection voice messaging system.
Your Cisco Unity Connection network has now been installed and configured according to the proposed and approved design; however, issues and problems can ...