About the Authors

Brian Morgan, CCIE No. 4865, is a consulting systems engineer with Cisco specializing in Unified Communications and Collaboration technologies. In 20 years in the networking industry, he has performed in a number of roles, including network consultant, Certified Cisco Systems Instructor, and engineering director for a telecommunications company. When he’s not spending time with the family, Brian enjoys working with local high school and college students enrolled in local Cisco Network Academy programs in North Texas.

Shane Lisenbea is a product sales specialist for Unified Communications. With 20 years of telephony experience, he started at the ground level of pulling wire to where he is today. During that path, Shane held ...

Get Cisco Unified Presence Fundamentals now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.