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Cisco Unified Customer Voice Portal: Building Unified Contact Centers by Rue Green

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Unified CVP Component Capacities and VM Configuration Requirements

The VMWare requirements for Unified CVP are fairly straightforward. Version 8.0(1) and later or 8.5(1) and later are supported on VMWare vSphere ESXi 4.0 or 4.0 with Update 1 applied. However, as of this writing VMWare vSphere ESXi 4.1 is not supported. Table 9.3 shows the supported Unified CVP components, their capacities, and the VM computing resource requirements. You must use the OVA virtual machine templates to create the Unified CVP component virtual machines.

Table 9-3 Supported OVA Templates: Unified Customer Voice Portal

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Note

A virtual machine template defines the configuration ...

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