Recommended Reading and Resources

Cisco Documentation, Cisco Unified Contact Center Enterprise (Unified CCE) Software Compatibility Guide, http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/compatibility_matrix/ipcccompat.pdf, May 10, 2011.

Cisco Documentation, Cisco Unified Customer Voice Portal (CVP) 8.x Solution Reference Network Design (SRND), http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/srnd/8x/cvp8xsrnd.pdf.

Cisco Documentation, Cisco Unified Contact Center Enterprise Solution Reference Network Design(SRND), http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html.

Cisco Documentation, Cisco Unified Customer ...

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