Chapter 5. Working with Media Files

This chapter covers the following subjects:

IOS-based IVR and HTTP client architectures: Configuration and how clients interact with these architectures.

To stream or not to stream: Call flows will be provided with focus on streaming and its relationship with caching.

Caching: HTTP and IVR caches, their aging process, and how to load, clear, and verify that prompts are cached.

The HTTP connection: Persistent connections, timeouts, and secure HTTPS connections.

FAQs: Answers to some of the most common questions that exist pertaining to media files and Unified CVP.

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