This chapter covers the following subjects:
• The operating systems in use for the Unified Communications platforms
• The bill of materials (BOM) and third-party applications
• Receiving notification regarding updates
The Unified Communications suite of software applications requires the proper hardware architecture to operate. Various hardware platforms are in use, ranging from IP phones running a firmware build through Cisco IOS—based router and switch devices to high-end Microsoft Windows and Linux servers.
All the different devices require software updates at some stage in their product lifespan. These updates can be required for a variety of reasons, such as a software update to fix a known bug or security ...