About the Author

Richard A. Deal, CCSP, CCNP, and CCNA, attended Grove City College, where he majored in mathematics, computers, and English, and graduated with a bachelor of science degree. For the past seven years, Richard has operated his own company, which provides consulting and technical training. Richard has 17 years of experience in the computing and networking industry, including networking, training, systems administration, and programming.

Besides teaching various Cisco certification courses, Richard has published many books, the most recent of which is CCNP BCMSN Exam Cram 2 (642-811) by Que Publishing. Richard actively is writing Cisco certification self-preparation tests for Boson, including one for the SECURE exam (SECURE #3). ...

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