Summary

The trend toward unified communications is fueled by the proliferation of communication devices with their own unique interfaces and means of receiving and storing messages. Another force that drives the development of unified communications solutions is the need for people to be productive and effective, regardless of their location and what communication devices are available to them.

A key element of any unified communications solution is a UMS. The Cisco Unity solution represents a UMS that is part of a comprehensive suite of IP communications solutions. Unity offers intelligent voice messaging, allows e-mail, voice mail, and faxes to be viewed from a single inbox, and facilitates distributed administration between the subscribers ...

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