Appendix CGenerating and Collecting Troubleshooting Files Using the CLI

Although using the GUI is the preferred method of generating troubleshooting files, in some circumstances, generating the files using the CLI may be the only choice (for example, when the FMC is inaccessible via the GUI or when the registration between the FMC and FTD fails).

The commands to generate troubleshooting files are different at the FMC CLI and at the FTD CLI, as their shells are different. In addition, once the troubleshooting files are generated, there are multiple ways to transfer them from a Firepower system to your desktop. In the following sections, you will learn the available options and see examples.

Generating Troubleshooting Files at the FTD CLI

To generate ...

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